Hunting through Google Analytics, one of the stats reported is screen colours. It seems there's been a number of hits using 1-bit browsers. That must be a pretty poor experience. The two hits with a 520-bit display must see something pretty impressive! You'd need more new primary colours than just squant to make that worthwhile!
So all that noise last night wasn't a trial run of the motorcades for next week's visit by monkey man. This would've been just up the road, and we had the windows open last night, so that would explain why it seemed every cop car in Sydney was driving around our area. I was pretty sure I heard a gunshot, but I guess that could have been the smash.
PS: A good example of the value of the geographical tags and the RSS feeds available in the redesigned ABC news site.
Holly and I were talking about various things we'd like to buy for our new house and the usual grumbles about Australian web sites came up. Searching for things like fitted wardrobes or kitchens brings up lots of paid search links, so there's clearly companies out there actively marketing online. The problem comes about when you want to get some kind of ballpark figure for the costs. It's no good them telling you all about the wonderful materials they use and their superior design skills if you need a Packer-sized fortune to pay for it.
Most of these sites' call-to-action is an email form or phone number, promising a quote at some undetermined point in the future. They expect the browser to go through the effort of specifying exactly what they want without any idea if they can even afford a doorknob from the supplier.
So we had an idea for this. Combine a "portfolio" section on the web site with pricing information. Show some recent jobs, preferably a range of designs, styles and budgets, and most importantly show how much you charged. You could get really creative with this kind of thing, including all sorts of details like the brief, comments from the customer, some rough size and material specifications.
Sure beats a mailto asking you to get in touch for a quote!
What planet do these people live on with book prices in this country? Why certainly I'll buy William Gibson's new book from Angus & Robertson for $44.95 + postage when it's available from the US from $26.61 including postage.
I really was shocked, moving back to Australia, by how much books cost now. Sure, 10% can be blamed on GST but nearly double?
We just got back from seeing this great film. In the great Kiwi splatter tradition that brought us Derek (Dereks don't run), it's a zombie flick. With sheep. There's even a lawnmower homage. And Weta did the effects.
Utter brilliance. Go see it if you can.
Holly and I went up to Sydney Park to watch the total lunar eclipse. Pretty amazing sight, even in the middle of a very light polluted city!
Holly and I just got home from a week's snowboarding at Perisher with Holly's brother Ben and his mate Warren. It was a great week with brilliant weather, a deep base of snow and even a mid-week topup of the snow.
My boarding went from a bit rusty through to quite good by the end of the week. Sadly Holly gave up on this snowboarding thing and has decided it's not for her.
Now I'm thinking about going to Niseko in Japan in February...
Some words are inherently funny, as regularly exploited by many great comedians. One of my favourite web comics explores this concept in the latest edition.
PS, the RSS feed for this comic.
Today Holly and I exchanged contracts on a house in Marrickville. Yes, this is the neighbouring house to the one we bid on a couple of weeks back.
For those of you in the UK who seem to be able to have a house deal go on for 18 months only for it to fall through on the last day, in countries with a marginally sensible land title system, "exchange of contracts" means that both parties are now committed to the sale. At a date defined in the contract, the final amount will be paid to the vendor and the ownership of the property will be transferred to the buyer. The buyer also ends up owning the land, which I know will seem odd to Londoners -- nope, there will be no toffs whose great-grandfathers sucked a royal nob involved.
Settlement is set for the end of November, which suits both the vendor and our circumstances.
Crippling debt, here we come!
Since returning from the UK, I've been massively underwhelmed with the way Australian business has embraced the Internet. While most companies now have web sites, they're invariable brochureware of the 1998 variety. Things really haven't moved on yet, even in industries that aren't that complex.
I tried multiple times to move my gas an electricity services to new suppliers online, to either reach an email form or to submit my request only for... absolutely nothing to happen.
The big retailers tend to have little more than (clunky) store finder and links to PDFs of their latest catalogues, and nothing like a comprehensive listing of their products.
It's really quite disappointing that things have stagnated so much. So it was refreshing when recently I experienced amazing online customer service from a very unlikely service.
As we're buying a house, I ordered a catalogue of fruit trees from Daleys based up in Kyogle near the Queensland border. The extensive catalogue arrived, with the latest availability listing and prices, a couple of days later. So far so impressive.
A week or so later, I get an email from them checking it arrived and asking if I have any questions. So I ask a few questions about suitability for the Sydney climate and planting times, and get a response shortly afterwards. The exchanges were all tracked in a ticketing system (I'm guessing something like RT from the format) so the conversation will be archived, they can have escalation procedures to enforce service levels. Amazing!
This from a tiny tree nursery business run from the hippy-heavy Northern NSW hinterlands. They've got all the ingredients for brilliant customer service: good infrastructure, a simple business model, enthusiastic staff and a basic CRM system. Hippies. Northern NSW. Tree farmers.
So what the hell is wrong with Australia's big companies?