How Sydney got non-cyclists on two wheels

Fiona Campbell, Sydney council's manager of cycling strategy, spent many years as an independent cycling campaigner before joining the administration. In the UK to share Sydney's vision at the Building Cycling Cultures conference in Leicester, she admits to having been disappointed after the Games:

"Little infrastructure was actually delivered and we ended up with some sporting venues missing basic bike parking facilities. The Olympics were an opportunity to make substantial improvements and to get a shift to more sustainable transport. Sydney, unfortunately, did not take full advantage."

Fiona gets some love in the Grauniad.

Google, you do support so badly

The problem with a company of rock stars is that nobody wants to do the boring stuff. Integration, exceptions and handling edge cases is boring and glamorous, so it just doesn't get done well.

Here's an email from Google with the subject line We're here to help. Note the help "do-not-reply" email address. Why thanks.

Click on the "support team" link and I get:

Awesome support. Glad you're here to help guys.

This is caused by there being no viable mechanism to migrate Google Apps accounts, and no way to change the primary domain name. When I sold my domain, I needed to set up a new Google Apps account with the new domain. Now I get this. Wonderful work guys.

Moving domains

I've been offered a sizable chunk of cash for my domain, so everything's going to be moving. If you go to my site now, it should be redirecting. Once the domain transfers, those redirects will stop happening. Email should forward but I don't really have any recourse if that breaks, so update your emails. You'll also need to ping me again on gtalk if you want to connect.

New address is

Labor, what's with the kid gloves?

The Australian Labor Party needs to grow a pair and get serious here. This is a political party whose internal bastardry is legendary, yet they can't seem to use the same kind of RealPolitik tactics outside.

The largest newspaper publisher in the country is openly hostile to them, yet they continue to talk to News Corp journalists expecting to get a fair run. They should simply refuse to speak to them, answer their questions, take their calls.

A group of mining billionaires spends millions on a campaign that brings down the party's leader and drags polls down to appalling levels. Does the party add them to a shitlist of people who never get a thing from the government in future? Nope, instead it changes immigration rules to suit the oligarchs. Does it think Clive, Twiggy and Gina are suddenly going to start supporting them?

I'm gobsmacked at how gutless these guys are, and how they're unwilling to use the same tactics the Tories are using against them. Tactics they're all familiar with from student politics and factional battles. It's just bizarre.