I've been trying to get my rumble.net domain off Network Solutions for the past three months. Eight support requests later and they still have it locked with lock status "REGISTRAR-LOCK".
Every time I submit a support request, the first response is "we can't do this by email, please phone". When I point out that I was logged into their site when I created the request, they then send their form letter that says "done" and promptly do nothing.
Now do you think there's a complaints procedure on their site? Course not!
So does anyone know where I can escalate this? I mean I'm not asking for anything complicated, just the ability to migrate to another (less crap) registrar. Ferfuxxake!