Why steal music?

Wow, can't imagine why people might download music illegally when the legal avenues are just so easy. I just tried to buy Gotye's first album Boardface from Creative Vibes. First, their system charged me twice somehow, so I've ended up US$19.80 when it should have been US$9.90. Next, to download the files they send an email with a link for each file in the album, rather than something that's a convenient single download. The downloads also all seem to cut off around the 1'30" mark. Then they're tagged as the artist being "Creative Vibes". Ferfuxxake, the quality of experience is vastly superior with torrents!

I won't be buying from Creative Vibes online store again. And I'll now need to try and get a refund.